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LOCATION & CONTACT

TO SCHEDULE AN APPOINTMENT

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Click or tap "Book Online" in the above navigation menu to schedule an appointment.  We are only accepting new clients bookings through our online system, we do not do new client bookings via phone or email. You can also book using our bot "Lulu" by navigating to the webchat at the bottom right hand corner of this window.

  

We do not offer walk-in services, and our entrance remains locked during business hours. We only allow entry to those with an appointment at the appointment time. 

 

COMMUNICATIONS​

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Lulu, our Customer Service Bot, can help with almost anything pertaining to Rapture Massage: pricing, location information, FAQs, booking, early cancellations, and rescheduling. Lulu will also text you from 253-676-9497 if we miss your call and you can engage by directly responding!  To initiate a chat directly with SMS, just text that same number above or start a webchat at the bottom right hand corner of this window and they tap or click "Switch to SMS".  

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For everything else, our contact information is

as follows:

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Our Direct Phone Number: 253-778-6375

Please text this number to let us know you're running late, to cancel with less than 24 hours notice, or for anything else that is time sensitive. This reaches all of our staff on duty at any given moment.  If we don't text back right away, it means we're in session or otherwise unavailable but we do see it and will respond as soon as we can.  When leaving voicemail, please allow 48-72 hours for a response.  We do not have dedicated reception staff.​  We generally do not answer phone calls unless we are expecting one from you at a mutually agreed upon time.

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To reach Carol (Owner), feel free to text our direct phone number above, or email her at 

carol@rapturemassageandbodyworks.com

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Please allow 48-72 hours for a response to email as Carol is also a disabled mother of 2 littles.  If the matter is time sensitive, please text us at our direct number above. â€‹

LOCATION

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Rapture Massage is located on the traditional and ancestral territory of Steilacoom, Cayuse, Umatilla and Walla Walla peoples. Our address is:

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5436B S Tacoma Way

Tacoma, WA 98409

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We're near the intersection of S 56th St and S Tacoma Way, sandwiched between Hive Co (they're 5436 and we're 5436B) and Pho V&V, directly across from Mind Eye Tattoo. 

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Important: Our building is secured and remains locked during business hours. We ask that you arrive as close to your appointment time as possible.  If it's your first time visiting us, ring our video doorbell and we'll unlock the door for you.  If you've been here before, we will text you our door code (code is disabled after hours).

 

Accessibility notes: There is a long flight of stairs to our space. Our entrance is on S Tacoma Way, there's no direct entry from the parking lot behind our building.  

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Parking: There is typically plenty of street parking on South Tacoma Way, right in front of our entrance. However, clients may also park in the lot right behind our building, called "Heritage Corner Parking".  The sign for it says a permit is required, but this is waived for our clients for the duration of your appointment. Please note there is no direct entrance to our space from this parking lot, so you'd have to walk around the block to our entrance on South Tacoma Way.  If our neighbor Hive Co. is open, you can enter their back entrance and go through their shop to get to us. Our entrance is directly to the left as you exit the shop.  Note: Hive Co is closed on Sundays and Mondays.

Image of Rapture Massage storefront, located in between Hive Co and Pho V&V.  Our entrance has a dark red sign on it with our business name and logo
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